Autonomous IT Agent

AI that resolves IT tickets
while you sleep

DeskPilot autonomously handles L1 and L2 IT support for growing businesses. Password resets, VPN issues, software installs — resolved in under 5 minutes, 24/7.

No setup required · Flat monthly pricing · Cancel anytime

80%
of IT tickets are routine L1/L2 issues AI can resolve
$8K
avg. monthly SMB spend on managed IT services
<5 min
target resolution time per ticket with DeskPilot

The old way

You're paying a managed IT provider thousands a month. Most of the work is resetting passwords, walking someone through a VPN setup, or restarting a print spooler. Your staff waits hours for replies.

  • $4K–$10K/month for managed IT
  • 4–24 hour response times
  • Human agents doing robotic work
  • No coverage outside business hours
  • Paying for headcount, not outcomes

The DeskPilot way

An AI agent that understands your systems, resolves tickets autonomously, and only escalates what actually needs a human. Running 24/7 for a fraction of the cost.

  • $149–$299/month flat
  • Sub-5 minute resolution
  • AI resolves, humans supervise
  • 24/7/365 coverage by default
  • Pay for outcomes, not headcount
How it works

Three steps to zero ticket backlog

01

Connect your stack

Point DeskPilot at your ticketing system, email, or chat. It learns your environment, your common issues, and your escalation paths in minutes.

02

AI triages and resolves

Every incoming ticket is classified, diagnosed, and resolved autonomously. Password reset? Done. VPN issue? Walked through. Hardware failure? Escalated instantly.

03

You see everything

Real-time dashboard shows every resolution, escalation, and trend. You keep full control. The AI handles volume, you handle strategy.

A typical Tuesday morning

Password Can't log into Salesforce after password change
Resolved 1m 12s
VPN VPN drops every 10 minutes from home office
Resolved 3m 45s
Software Need Adobe Creative Suite installed on new MacBook
Resolved 2m 08s
Hardware Conference room projector showing no signal
Escalated 0m 30s
Access New hire needs access to shared drive and Slack
Escalated 1m 02s
Pricing

Autonomy, not assistance

Less than 2 hours of IT consultant time. For an entire month of 24/7 coverage.

Starter
$149
per month
For small teams with up to 25 employees. AI handles the routine stuff.
  • Up to 150 tickets/month
  • Password reset auto-resolution
  • VPN troubleshooting guides
  • Software install assistance
  • Email ticketing integration
  • Email support (24h response)
Start with Starter

30-day money-back guarantee. If DeskPilot doesn't resolve at least 60% of your L1 tickets autonomously in the first 30 days, full refund. No questions.

Your IT backlog ends today

Every small business deserves enterprise-grade IT support without the enterprise price tag. DeskPilot makes that real — starting at $149/mo.

Submit a Ticket Now → View Dashboard